Telesales Consultant Full Time

JOB DESCRIPTION
Day Shift! Above Industry Rates, Private Medical Insurance, 15 days leave, Monthly dinner & Lunch! Join Us!

Go-VA provides clients based in Australia with offshore employees. We are managed operations, not a BPO. You will work in the Go-VA office in Cebu and have direct contact with your Australian company on a daily basis who will train you in their policies and procedures. Go-VA management on site is there to support you and we provide you with many benefits.

Qualifications:

• A graduate of 4 yr course preferably in Hospitality, Travel, and Tourism.
• Excellent and Professional verbal and written English Communication skills and Telephone manner. Calling Australian companies speaking to Event organizers and Executive Assistants for
• high-level management
• High level of organizational skills and ability to work under tight deadlines.
• Excellent client relationship building skills over the phone. Personally able and the ability to build rapport quickly

Key Responsibilities:

Sales planning

• Research your allocated client’s competitors in conjunction with the Sales Manager, including obtaining information on room rates, function business and positive and negative attributes of competitors.
• Identify target accounts to prospect via internet and telesales activities.
• Develop sales call strategies and tactics based on market knowledge and sales strategy.
• Update CRM daily to record details of contact made with accounts.
• Establish call cycles for follow up on all leads.
• Follow up on the day on all sales inquiries and sales leads from HA staff & clients.

Sales Calls

• Represent HA clients with the utmost professional and solution focused attitude always.
• Make clear, professional and articulate sales calls to prospective clients on behalf of HA clients.
• Make sales calls according to agreed call cycles and the clients Sales Activity Plan.
• Adopt appropriate selling techniques to maximise sales.
• Develop mutual trust and confidence with target account representatives through the demonstration of personal and professional integrity.
• Encourage feedback from target accounts and pro-actively seek market intelligence.
• Take relevant notes on all calls for future use and enter into the database
• Share market intelligence with Sales Manager / Managing Director in the weekly sales report

Sales Activity Reporting

• For Accommodation clients; Review Daily Reservation Activity reports ensuring property leads are identified and actioned.
• For Function clients; ensure all leads the property passes on or past function reports are qualified, and business is sought after.
• Identify actions required to deliver the maximum level of sales at the best possible price for corporate clients.
• Review all activities and incorporate results into future sales planning.
• Fill out any excel spreadsheets with highlights on sales calls for weekly client reporting.
• Complete a weekly sales report with outcomes against KPI’s
• Maintain the Hospitality Associates CRM database.

Other duties:

• Work collaboratively with clients of Hospitality Associates to develop and enhance sales outcomes.
• Undertake other duties within the scope of your skills, competence, and training as directed.

If you believe you’re the right person for this role APPLY NOW at http://www.go-va.com.ph/application-form/.

(Please make sure that you have answered our online application )

Salary is negotiable based on skills years of experience.

Interview and Assessment will be at: GO Virtual Assistants, Inc. 8th Floor Gagfa Tower, F. Cabahug Road, Mabolo, Cebu City (We are located next the Sykes Building)

We look forward to hearing from you.

Tagged as: Consultant