Customer Service (Dayshift and Night Shift) Full Time

JOB DESCRIPTION

Customer Service with 20k Gross + 5k Monthly allowance ( plus Night differential on Night-shifts) 

Above Industry Rates, Private Medical Insurance + 1 dependent, 15 days leave, Monthly Dinner Lunch. Join Us!

Go-Va provides clients based in Australia with offshore employees. We are managed operations, not a BPO. You will work in the Go-Va office in Cebu and have direct contact with your Australian company on a daily basis who will train you in their policies and procedures. Go-Va management on site is there to support you and we provide you with many benefits.

Position Description:

• The customer service representative will be using Zendesk to complete client’s requests.
• Update their store locations on client’s platform.
• The customer service representative will learn to make those changes on client’s database while updating the clients of their current status.
• The representative must have good attention to detail, and review the account specific notes before making changes.
• Must have experience with Excel and spreadsheets.
• Must have strong communication skills, as we’ll be adjusting the process in the near future.
• Open for Night Shift schedule.
• Candidate must possess at least a Bachelor’s/College Degree, any field.
• At least 1 year(s) of working experience in the related field is required for this position.
• Applicants must be willing to work in Cebu City.
• Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
• Full-Time position(s) available.

If you believe you’re the right person for this role APPLY NOW at http://www.go-va.com.ph/application-form/.

(Please make sure that you have answered our online application )

Salary is negotiable based on skills years of experience.

Interview and Assessment will be at: GO Virtual Assistants, Inc. 8th Floor Gagfa Tower, F. Cabahug Road, Mabolo, Cebu City (We are located next the Sykes Building)

We look forward to hearing from you.

Tagged as: CSR