Sales and Marketing Support Full Time

JOB DESCRIPTION

Day Shift. Above Industry Rates, Private Medical Insurance + 1 dependant, 15 days leave, Monthly Dinner Lunch. Join Us!

Go-Va provides clients based in Australia with offshore employees. We are managed operations, not a BPO. You will work in the Go-Va office in Cebu and have direct contact with your Australian company on a daily basis who will train you in their policies and procedures. Go-Va management on site is there to support you and we provide you with many benefits.

Main responsibilities:

• Answer general inquiries or sales call and log an accurate and detailed summary into the Collab Global CRM system.
• Clearly identify the needs of the customer and provide instant response or log details into the CRM system.
• Complete follow-up calls for leads, demonstrations, quotations, and log feedback into the CRM system.
• Assist in the development of a content calendar to ensure a regular supply of relevant content.
• Collate and produce engaging content for Social Media platforms (Facebook, Twitter, LinkedIn), Blogs and Email marketing campaigns in alignment with the Collab
• Global.
• Engage with customers through timely and appropriate response to Social Media posts and inquiries in alignment with Collab Global SLAs.
• Assist in tracking engagement and outcomes for marketing campaigns, online activities, and mentions of the company Brand.
• Keep informed of Australian Government Allied Health industry requirements and Competitor developments through ongoing research for use in marketing campaigns.

Skills – Required:

• Previous experience in a similar marketing role ideally within Allied Health industry.
• Excellent written and oral communication skills in English language, with strong customer focus
• Excellent understanding of Social Media marketing, platforms, and relevant tools
• Demonstrated experience in the use of social media to build community engagement.
• Ability to quickly learn new applications and build familiarity with Collab Globals products (TM2, TM3) and commonly used resources (Facebook, Twitter, LinkedIn,
• Microsoft Office Suite, Zoho CRM systems.
• High work standards with excellent attention to detail.
• Well organized and self-motivated, able to work autonomously and within a team.

Skills – Highly desirable:

• Tertiary qualifications in Communications, Marketing, Content Management or similar related discipline is desirable or relevant work experience in related field
• Previous experience working within the Physiotherapy or similar industry.

Tools used:

• Zoho CRM
• Microsoft Office
• Campaign Monitor
• Social Media platforms: Facebook, Twitter, LinkedIn

Tagged as: sales, sales and marketing