Administration

Survey Specialist (Outbound) Full Time

Job Description
The Telephone Survey Specialists will assist in completing telephone surveys. The successful candidates will be comfortable speaking on the phone and able to maintain a company set average calls per hour. We are looking for cheerful, positive self-starters who are inspired by the idea of helping patients and seniors share their feelings about important healthcare and living choices.

Duties and Responsibilities

  • Place phone calls to potential survey respondents from a predetermined client list
  • Perform script to ensure consistency of survey calls
  • Maintain standards for survey completion and call volume
  • Communicate respectfully and genuinely with survey respondents at all times
  • Maintain survey tracking documentation
  • Must have experience and background in
  • Excellent phone manner and English articulation
  • Ability to type minimum 40 WPM (words per minute)
  • Results-driven and willing to work on commission basis
  • Familiarity with Microsoft Excel and Word

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