Role and Duties
· Ensure clear communication among all groups involved in successful delivery of projects. This includes day-to-day communication with clients; coordination with other client services groups, vendors and partners; and communicating project milestones to internal and external stakeholders.
· Set up and implement strategy for successful completion of new and on-going projects to be delivered on time, on budget and on scope. This includes project delivery timelines; effective sample plans; identifying project risks and developing risk mitigation plans; and managing changes in project scope and providing alternate solutions.
· Manage all post-delivery project needs including confirming project close with key stakeholders; debriefs and creating rebound opportunities; and assuring client satisfaction.
· Expand and leverage client relationships through understanding of client objectives; consultation during production process; participation in coordination calls and meetings;
Field work Responsibilities
· Organizing and leading Project kick off calls and briefings: Internal kick-off call with AM; External Kick-off-call with client
· Resource allocation and coordination (SP, DP, Translation)
· Project Schedule delivery adjusting, tracking and enforcing
· Ownership and management of project materials; consolidating and up-keeping; updating; distribution of materials to support groups.
· Sign off and ownership of pre and post field quality checks including, but not limited to:
o Script review
o Walkthrough
o After programming QA
o DP walkthrough/review
· Client communication and updating
· Driving, tracking and policing process adherence throughout the survey lifecycle
· Process and progress tracking
· Fieldwork and Sample management
· Sample Analysis
· Link set up and link management
· Quota Management
· Reporting
· In field and Post-field Project debriefs
· Project case studies upon error or friction
Requirements:
· College degree or position congruent working experience (2 years minimum)
· Excellent written and verbal English communication skills
· Proficiency in Microsoft Office, especially Excel
· Strong analytical skills with the ability to generate reports
· Ability to multi-task and perform well under pressure
· Desire to attain new skills in business, management and technology
· Willing and able to work flexible shifts including graveyard, weekends and holidays – (fixed days off – No shifting schedules)
· Consistency in strong work ethic
Duties and Responsibilities: The AR representative is responsible for calling insurance companies to inquire and collect information regarding the denials...
Apply For This JobA Job Description A Respondent Support Representative is responsible for providing quality and timely support to members of our online...
Apply For This JobJob Description: A successful candidate will provide customer and technical support through email, phone and chat requests from users...
Apply For This JobJOB DESCRIPTION Day Shift. Above Industry Rates, Private Medical Insurance + 1 dependant, 15 days leave, Monthly Dinner Lunch. Join...
Apply For This JobWHO WE ARE ResourceFull Corp is the newest outsourcing company in Clark offering Day Shifts, Medical Insurance for Dependent and...
Apply For This JobJOB DESCRIPTION Above Industry Rates, Private Medical Insurance + 1 dependant, 15 days leave, Monthly Dinner Lunch. Join Us! Go-Va...
Apply For This Job