Client Services Manager Full Time

Day shift, above-industry rates, HMO + 1 dependent from start date, 15 days leave, Monthly Celebration Dinner & Monthly CEO Lunch, salary plus bonuses.

Who is GO-VA?
We provide clients based in Australia, NZ, Singapore and the US with offshore employees. We are a managed operations company, not a BPO. You will work in the Go-Va office in Cebu and have direct daily contact with your Australian company who will train you in their policies and procedures. Best of all, you will enjoy a friendly professional team environment with lots of great benefits. We are known for our kind and caring culture.

About GO-VA
We are experiencing remarkable growth, adding more clients and team members. We are developing game-changing strategies that give our clients an unfair advantage. We are looking for a Client Services Manager to support and sustain our growth.

What You Will Be Doing

• Communicate with potential clients if they are interested to receive a brochure on outsourcing
• Respond to client email enquiries within 2 business hours
• Book appointments for the CEO for sales presentations
• Follow up potential clients after presentations with a suitable profile of a Virtual Assistant within 1 week
• Follow up all paperwork, if completed, of all clients who engage GO-VA’s service

As a Client Services Manager, You Will Deliver on the Following KPIs:

• Research 40 new leads per day on LinkedIn
• Do 40 phone calls per day (spoken to contact)
• Connecting with people called 2 days prior
• 40 email webinar invites sent per day.

Your Skills and Qualifications

• You should have top-notch closing skills and have high motivation.
• You will have previous experience in the Outsourcing or Virtual Assistant industry.
• You should be a highly skilled prospector and sales planner complemented by in-depth market knowledge, allowing you to meet or surpass your sales goals. 

Benefits You Will Enjoy

• Up to PHP 40k salary 
• Private medical insurance + 1 dependent free from start date
• Free lunch with Lunch Buddy on your first day
• Welcome gift on your first day
• 10 days annual leave + 5 days sick leave
• Fixed day shift
• Monthly dinner celebrations
• Monthly Lunch with CEO (including awards & prizes)
• Welcome Afternoon Tea with CEO
• Christmas and New Year break
• We even have clients that send their team members to Australia with training
• 2019 Quarterly Free ticket to Vertical – Building a High Performance Life
• Chance to win a 20K Island Holiday
• 5K Referral Bonus
• Free Coffee

If you believe you’re the right person for this role APPLY NOW at http://www.go-va.com.ph/application-form/.

Walk-in applicants:
Ask for Vanessa or Ann
GO Virtual Assistants, Inc.
8th Floor Gagfa Tower, F. Cabahug Road,
Mabolo, Cebu City
(We are located next to Sykes Building)

We encourage you to drop by our office from 7:30 am to 2:00 pm Monday to Friday. We operate 24 hours a day Monday to Friday. If you need an interview after 2:00 pm or Saturday morning, please contact us to schedule.

Please bring with you:

• Your ID
• Current resume
• Contact details of at least three referees you have reported to. Include work email and phone number.

Please allow yourself 2 hours. To minimise waiting time, call Ann and schedule an appointment on (+63) 32 410 7523.

Come join our tribe and build your brighter future at GO-VA.

Tagged as: client services, manager